R1: A 10w, 450nm blue diode laser engraver machine.
R1 PRO: A 20w, 450nm blue diode laser engraver machine.

The focal length of the R1/R1 PRO is 16cm/160mm.

100 × 100 mm / 100 × 1000 mm (with G1 Rotary Roller multifunction electric roller)

The R1 / R1 PRO can engrave at speeds from 20 mm/s to 2000 mm/s.

It can process paper, wood, leather, MDF, stainless steel, dark opaque acrylic, bamboo, fabric, dark-colored glass, ceramics, jade, marble, slate, cement, bricks, painted metal parts, and more.

For the mobile App, please scan the QR code in the user manual or search “Raymoto” on Google Play or the App Store to download it.

For the desktop version (Mac & Windows), please visit the official Raymoto website to download.

Yes. Please refer to the LightBurn compatibility guide for details.

They can be used with accessories such as a multifunction rotary roller, power bank, air purifier, foot switch, and safety goggles, among others.

R1/R1 PRO have IEC60825-1, CE, FCC, ROSH, UKCA, FDA, MIC Registered certification.

This product comes with a specific warranty period. From the date of purchase, any product quality issues not caused by human damage are covered by a 1-year warranty service.

After your order is successfully placed, you will receive an Order Confirmation email to confirm your order details. Once your item ships, you will receive a Shipment Notification email, which includes your order number, express information and package tracking number. you can also check your shipment status on our website: Order Tracking

Things about order modification, refund processing, shipping updating, and so on will be notified to you in real-time by email as well.

If you wish to cancel or modify your order, please send an email promptly to our customer service department at support@raymoto.com. If your order has not yet been shipped, we can assist you in canceling or making changes to your order. Please be aware that once an order has been shipped, we are unable to cancel or modify it. Thank you for your understanding.

In general, we unilaterally cancel orders and issue refunds in the following two scenarios:

• If we identify your order as high-risk, we will contact you to provide relevant identification documents. If you are unable to provide them, we will cancel the order and issue a refund.
• If we are unable to deliver your order to the specified destination after communication with the logistics provider, we will proactively contact you to cancel the order and issue a refund.

Our product delivery covers most countries worldwide. Please note that delivery to military bases may not be possible in some countries, and certain countries may restrict the delivery of our accessories, like power banks due to their classification as special items. In the event of any delivery restrictions, we will contact you to cancel the order and provide a full refund.

Shipments from local warehouses typically take 3-7 days for delivery, while shipments from China warehouses usually take 7-30 days.

Import Duties: Products shipped from our overseas warehouses generally do not require the payment of import duties. We currently have warehouses in the United States, Poland (serving EU customers), Brazil, and Japan.
If products are shipped from China, import duties may apply. If you encounter any issues with customs clearance or import duties, please contact our customer support at support@raymoto.com for assistance.

EU Countries: Product prices in EU countries do not include VAT (Value-Added Tax).
For the USA, product prices do not include taxes, and certain states may require applicable sales taxes to be collected.